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Costs and revenue

Trade receivables

Amounts customers owe a business for goods or services delivered on credit.

Trade receivables represent amounts owed to a business by its customers for goods or services delivered on credit. This is an important part of many businesses' operations, since it allows customers to make purchases and pay for them over time. In the accounts, trade receivables are shown as an asset, because they are expected to be converted into cash within a short period, usually within one year.

Why do trade receivables matter?

  • Cash flow: Trade receivables play a critical role in the business's liquidity and cash flow management. Effective collection of trade receivables ensures that the business has funds available for day-to-day operations and growth.
  • Promoting sales: Offering credit can stimulate sales by making it easier for customers to make larger purchases.
  • Customer loyalty: Flexible payment terms can strengthen customer relationships and increase customer loyalty.

How do trade receivables affect financial reporting?

Trade receivables must be assessed carefully in financial reporting. Businesses must estimate and make provision for expected losses on doubtful debts, a process known as the provision for bad debts. This ensures that the financial reports give a realistic picture of probable income. Changes in the amount of trade receivables, or in the provisions for doubtful debts, can give important signals about the business's financial health and the effectiveness of its credit and collection policy.

How do you manage trade receivables effectively?

  1. Credit assessment. Before offering credit, carry out a thorough assessment of the customer's creditworthiness in order to minimise the risk of default.
  2. Clear payment terms. Make sure that all payment terms are clearly communicated and agreed with the customer in advance.
  3. Follow-up and collection. Put a systematic process in place for following up outstanding payments, including reminders and, where necessary, debt collection measures for seriously overdue payments.
  4. Aged debtors list. Use an aged debtors list to monitor the status of trade receivables. This helps you identify and prioritise collection measures.
  5. Provisions for doubtful debts. Set up provisions for possible losses arising from doubtful debts, based on historical data and an assessment of the customer's ability to pay.

Would you like to see this in practice, in your own business?

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